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Virtual Tennis Coach Limted
Privacy Policy

Virtual Tennis Coach Limited is committed to protecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us at: virtualtenniscoach@me.com


1. Information collected
We collect the details provided by you on registration together with information we learn about you from your use of our service and your visits to our website and other sites accessible from them. We also collect information about the transactions you undertake including details of payment cards used.
We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

2. Use of your information and preferences
We will use your information to provide and personalise our service. We will also use your contact details to communicate with you. We may use your information to send you offers and news about our products and services or those of other carefully selected companies which we think may be of interest to you. We may contact you by post, e-mail, telephone or fax for these purposes.
We like to hear your views to help us improve our service. From time to time, we may contact you by post, e-mail, telephone or fax to ask your opinions. If you do not wish to be contacted for this purpose, please change your preferences when logged into your account.
Please note there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

3. Disclosures of your information
Your information may be used only by us. We will never pass your personal data to anyone else, except for any successors in title to our business and suppliers that process data on our behalf. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.

4. Other websites
Our website may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

5. Access rights
You have a right to access the personal data that is held about you. To obtain a copy of the personal data we hold about you, please write to us at 16 Henke Court, Atlantic Wharf, Cardiff CF10 4EB enclosing your postal details and a cheque for £10 payable to Virtual Tennis Coach Limited.

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